Technical Support
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Technical Support

Distance Education Support

Distance Education Support provides faculty, staff, and student support for online teaching, learning, technology.  This includes resolving technical and instructional needs related to the Desire to Learn (D2L) Brightspace learning management system platform, Turnitin plagiarism prevention software, Zoom web conferencing, e-textbook publisher content, Examity online proctoring, SmarterMeasure, MyMedia audio and video instructional content, and Respondus Campus assessment authoring software. *Note: All links open in new windows.

Distance Education Ticketing System
(931) 221-6625 or On Campus Ext. 6625
online@apsu.edu

Visit Distance Education Support in McReynolds Building Room 216, Monday through Friday, 8:00am to 4:30pm. 

GOVSTECH Help Desk

GOVSTECH is your first stop for help with AP Email, OneStop, Outlook Exchange, Multimedia Classrooms as well as networking, hardware and software issues for campus PC’s or Macintosh machines.

GOVSTECH Ticketing System
(931) 221-4357 or On Campus Ext. 4357
govstech@apsu.edu

TN eCampus Technical Support, Training & Usage

Questions pertaining to technical issues in TN eCampus courses should be directed to TNe Campus Support. If you are in an TN eCampus section at Austin Peay, the section will be denoted by R as part of the course section (R50). Questions pertaining to the TN eCampus policies and procedures can also be directed here.

TN eCampus Support
(888) 223-0023
help@tnecampus.info
http://www.tnecampus.org/support-services

The TN eCampus Coordinator may also be consulted for more help at:  online@apsu.edu

 

 

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