Competency Model

The APSU MHA competency model is a slight adaptation of the Health Leadership Alliance’s (HLA) model. The program model is similar to HLA in that there are five domains, which were slightly revised to align better with the program mission, vision, and values. 

The program uses the following competencies as basis for the curriculum, course content, and learning objectives.

Domain 1:   Knowledge of healthcare systems

• Functions of Healthcare Systems and Organizations
• Healthcare Environments
• Patient and Provider experiences

Domain 2: Communication and Interpersonal Effectiveness

• Communication Skills
• Interpersonal Skills
• Conflict Management and Negotiation Skills

Domain 3: Critical Thinking and problem solving

• Critical Thinking
• Problem Solving

Domain 4: Management and  Business Skills

• General Management 
• Strategic Management
• Financial Management
• Project Management
• Human Resource Management
• Information Management

Domain 5: Leadership, Professionalism and Ethical Behaviors

• Leadership Skills and Behaviors  
• Professional Development
• Organizational and Professional Ethics
• Organizational Culture