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Code of Conduct for Institutional Professionals

The Office of Financial Aid/Veterans Affairs at APSU is a member of the National Association of Student Financial Aid Administrators (NASFAA).  We adhere to the professional standards set forth by NASFAA’s Code of Conduct for Institutional Financial Aid Professionals:

“An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity.  In doing so, a financial aid professional should: