D2L Support
Depending on your needs, there are various options available to you for assistance with D2L. Below are the available options for APSU:
The Distance Education Support Desk
The DE Support Desk is the designated APSU support branch exclusively for D2L-related issues. Our team is equipped to handle technical issues, course management and access, and general D2L inquiries virtually and in-person.
Availability: Monday – Friday from 8:00 a.m. to 4:30 p.m. Central
Contact Options:
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Call us at 931-221-6625 Submit a ticket to our Support Desk Visit us in McReynolds 216 |
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D2L Technical Support
D2L provides 24/7 technical support for emergent technical issues. To contact their customer support, you can call 1-877-325-7778, submit a ticket with them, or use the Virtual Assistant by clicking on the chat icon located on the bottom, right-hand corner of you D2L My Home Page.
GOVSTECH Help Desk
As GOVSTECH manages the university’s single sign-on (SSO) credentials, we recommend reaching out to their Help Desk for support when you are experiencing issues logging into D2L.