GovSignal 

GovSignal is a collaborative, proactive approach to supporting student success through early intervention and coordination of student support services and resources. Students will be contacted in a variety of ways once a signal has been issued. For the 2024-2025 academic year and beyond, GovSignal will be housed within our university student success management software, AP Navigate. There are four types of GovSignals that can be initiated within AP Navigate.

• Academic Signals - Submitted by faculty or instructors based on behavior of a student in a course they are currently teaching.
• HandSignal – Submitted by a student who needs support or assistance.
• Referral - Submitted by faculty, instructor, or student support professional on behalf of a student. Currently, referrals can be submitted for Academic Advising, Financial Aid and Tutoring.
• Kudos – Submitted by faculty, instructor, or student support professional on behalf of a student. This signal signals to a student that they are doing well or have achieved a specific accomplishment (i.e., dean’s list).

Each Signal is assigned to a tier.

Each tier is associated with the response or action related to the signal that has been issued for a student.

• Tier 1 Signals are referrals for a specific resource or service initiated on behalf of a student by a faculty or staff person.
• Tier 2 Signals will signal the student and their assigned advisor via email message from Navigate.
• Tier 3 Signals will signal the advisor via email message from Navigate. This signal requires one-on-one follow-up with the student by the Undergraduate Persistence Counselor.
• Tier 4 Signals will automatically open a case for the Undergraduate Persistence Counselor to follow-up with student via phone and text message.