Distance Education provides online proctoring options for APSU faculty and students
as this functionality is widely used in the online teaching and learning arena to
help improve academic integrity and identity verification. Additionally, student
use through this contract ensures they do not pay any additional costs for proctored
exams. At this time, APSU does not have a policy that requires the use of proctored
exams in online courses. Use of the tool is based solely on faculty preference and
their determination of the best assessment type and necessary security level to determine
individual student achievement of learning objectives. If they choose to use online
proctoring, faculty should also be aware that it may not be feasible for all students
and/or create challenges for their students (some disability accommodations, lack
of access, etc.) and be prepared to offer accommodations and alternatives.
Online proctoring should only be considered for higher stakes assessments such as midterms, finals, and larger module assessments. Additionally, consider if the type of assessment warrants online proctoring. For
example, an essay test might not be appropriate for online proctoring while a multiple-choice
test would benefit from the tool. This will help achieve a balance between need,
cost, and student success. Please keep in mind that any additional technology in
the online environment is another tool your students will need to learn and can create
technical issues and frustration in an already stressful testing situation.
Regardless of online proctoring use, Distance Education encourages faculty to take
measures with their quizzes/exams/tests that discourage academic misconduct. These
- Convert multiple-choice questions into long or short answer.
- Create question pools that will pull a random set of questions for each student’s
- Randomize the order of questions within a test.
- Shorten the test time to limit the amount of time students would have to search for
- Reduce the number of questions per exam page and prevent students from moving back
to previous questions. This can help when students are testing at the same time and
prevents them from splitting up the test to share answers.
- Consider changing the assessment type. Possible options may include a paper, presentation
document, presentation to the class via Zoom, etc.
Want to learn more about these options? Email Distance Education at email@example.com.
Here is a general overview of the online proctoring process with Honorlock:
- Review these resources for using Honorlock.
- Test your system. Honorlock provides a simple single-click test that will confirm
that your operating system and browser versions are compatible with their platform.
Do this now by visiting the Honorlock Support web page and scroll down to Simple Single-Click Test.
- Install the Honorlock Chrome browser extension.
- Set up your exams in Honorlock. Directions below. Important: Honorlock will assign a password for D2L quizzes once enabled. Do not
change this password.
- Consider setting up a practice exam so students can install the Chrome plug-in in advance and get comfortable with Honorlock.
- Communicate with students. Sample text below.
- Students take their proctored exams. See the Student Resources tab for more information
on the student experience.
- Review the results of student testing sessions in Honorlock. Directions below.
If faculty have questions about online proctoring or need assistance, they can reach
Distance Education at firstname.lastname@example.org or 931-221-6625. You can also contact Honorlock for direct support. If you go to
the Honorlock website, you can select Begin Live Chat. You can also contact them
at 1-844-243-2500 or email@example.com. Any questions about Honorlock set up in D2L should be directed to Distance Education.
There are a couple key points to keep in mind when considering Honorlock for online
proctoring in your course.
- The Honorlock service charges a fee per student per exam. Distance Education is paying
these fees so there is no additional cost to the student. Please be thoughtful of
which assessments you use with Honorlock. Consider online proctoring for higher stakes
assessments like midterms, finals, and large module assessments if needed.
- Communicating with your students is extremely important for successful proctored exams.
See "Sample Text" below. Please also review the Student Privacy and Student Resources
tab. Students will ask you questions and this website can help you address their
concerns especially regarding student privacy.
- You and your students must use the Chrome browser for Honorlock. It requires a browser
plug-in that works best on Chrome and provides some automated features not available
in any other browser (e.g. password sync and chat support auto fixes).
- Students will not connect with a live proctor unless they exhibit suspicious behaviors or have technical issues. Consider adding in a small buffer to your D2L quiz time
to a lot for proctor interventions. Proctors strive to complete interactions within
- Because students will not connect with a specific live proctor, they can take an Honorlock
automated proctoring exam on demand.
- You can use Honorlock for quizzes in D2L or for third party exams like those in McGraw
Hill, Pearson, etc. The set up is different so review the faculty resources below
- Honorlock will generate a password for you in D2L, and if using Chrome, add it to
your quiz in D2L. Do not change the password once it has been updated by Honorlock. Students will never see the exam password. The software will enter the password
- Exams that require proctoring must be locked with a password. Honorlock will provide
this password. If you feel your exam does not warrant the security to be locked,
then it does not need to be proctored and that is absolutely okay. Not all quizzes,
tests, exams need to be proctored.
- After exams, faculty should access Honorlock through D2L to review identified session
flags and student recordings if needed. It is up to the faculty to decide if there
were any instances of academic misconduct. Honorlock is there to help you make an
informed decision and provide evidence if needed.
Learn how to set up an exam in D2L (you do not need to set up a new exam to use Honorlock;
you can use your existing exams under D2L Quizzes), enable Honorlock for specific
exams, and adjust your exam settings. Please note the link to Honorlock is in D2L under Resources, see image below. Make
sure to use the Chrome browser. Learn how to use Honorlock for D2L exams with this step-by-step guide or watch the video below. Also, here is a quick reference guide for the proctoring options within Honorlock.
You can use Honorlock for third party exams like those in McGraw Hill, Pearson, etc.
The set up is different so review the video below for directions. Please note the link to Honorlock is in D2L under Resources, see image below. Make
sure to use the Chrome browser. Learn how to use Honorlock for third party exams with this step-by-step guide (opens new window) or watch the video below. Also, here is a quick reference guide for the proctoring options within Honorlock.
After your exam, Honorlock will email you a results summary for the exam; however,
additional details and reports are available in Honorlock. Please note the link to Honorlock is in D2L under Resources, see image below. Make
sure to use the Chrome browser. Learn how to view results with this step-by-step guide or watch the video below.
It is likely that your students have never experienced online proctoring before.
New is often overwhelming and student test anxiety is already high. It is important
to include information about online proctoring and what students can expect in your
course syllabus, support resources, and when you introduce the exam. Below is generic
text written by Distance Education that can be customized for your course. Also,
Honorlock has made a suggestion for information to include in your course syllabus (opens new window) and have provided a document of testing guidelines (opens new window) you can share with students.
"In [course name], you will use online proctoring for taking your exams. Think of it as the online
version of taking an exam in a classroom. The biggest advantage of online proctoring
is you can take the exam at a time you choose within the specified exam window in
a private location of your choice. Prior to online proctoring, students would have
to come to campus on a set day/time or find a local proctor in their area!
The exams that will be proctored include [enter name(s) from D2L quiz list]. With an Honorlock proctored exam, you will not connect with a specific proctor to
be observed during your exam. Instead, you will complete an automated identity verification
process and then begin your exam. As you are working, Honorlock is monitoring you
through your webcam, audio, and screen to determine suspicious behaviors. These behaviors
will be flagged and in some cases will initiate a live proctor to pop-in on your session
to assist you and secure the testing environment.
I will review flagged behaviors to determine if any actions are needed. [This is a good place to refer your students to your academic misconduct policy] Since this process is automated, should you experience any technical issues while
taking an exam, you must contact Honorlock directly and immediately. Use the chat feature within Honorlock for the best support as Honorlock can often
fix/help with technical issues directly through the chat tool.
Online proctoring will require the use of a computer, webcam with microphone (your
computer may have one built-in), and an updated Chrome web browser. Honorlock will
need to install a browser plug-in. Your internet speed must be at least 1.5 Mbps.
A wireless connection works but a wired connection is preferred. Students experience
less technical issues with a wired connection. Test your system in advance. Honorlock provides a simple single-click test that will
confirm that your operating system and browser versions are compatible with their
platform. Do this now by visiting the Honorlock Support web page and scroll down to Simple Single-Click Test. You will also need to take your exam in a quiet location where you can take the exam
alone that does not contain any unapproved materials.
To get started, install the Honorlock Chrome browser extension. Then, select the appropriate exam in D2L under Tasks and then Quizzes. During
your proctoring session you will be asked to show an APSU student or government issued
ID to verify your identity. When you have completed your exam, you must submit the exam in D2L before disconnecting from Honorlock. For a complete step-by-step guide on taking an Honorlock proctored exam, visit Distance Education's Honorlock web page and select the Student Resources tab. Contact me [list preferred contact methods] with any questions about your exam and requirements for using online proctoring."
You should also consider providing students with links to the tool privacy and accessibility
information. See the links at the bottom of this page.