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Examity Online Proctoring

Examity, APSU's online proctoring partner, is understandably experiencing an increase in usage and accompanying challenges given the Coronavirus pandemic and move to online learning nationally.  The situation can change frequently and drastically based on global affairs.  Distance Education and Examity strive to keep faculty informed.  Please use this website as your reference for the most up-to-date information.

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Remote Testing and Alternative Assessments

Distance Education brought Honorlock onboard as an additional online proctoring solution that could help support a large number of courses, exams, and students moving from the face-to-face to online environment.  Honorlock should be used by face-to-face faculty temporarily moving to the online environment because* it is simple to implement and easy for faculty and students to use. 

Please visit our Honorlock web page for more information.

Honorlock provides a unique blend of proctoring to support academic integrity.  While each session is on-demand, automated proctoring; live proctors are available and conduct Live Pop-Ins when students trigger an intervention with suspicious activity.  Honorlock has been added as an option through a short-term service agreement made possible by TBR.  The contract has been extended through May 15, 2021.  This date may be extended by TBR and will be dependent on the situation with COVID-19 at the time. If the date is extended, we will notify current users and update this website to also inform potential users.

*APSU's regular online proctoring vendor is Examity.  Examity has planned for a certain amount of volume for APSU based on last year’s volume plus growth.  Please note, because of this, they are only able to service regularly online courses.  Face-to-face courses needing to use the online environment should use the Honorlock online proctoring solution.

Also, we always encourage faculty to take measures with their quizzes/exams/tests that discourage academic misconduct.  These measures include:

  • Convert multiple-choice questions into long or short answer.
  • Create question pools that will pull a random set of questions for each student’s test.
  • Randomize the order of questions within a test.
  • Shorten the test time to limit the amount of time students would have to search for question answers.
  • Reduce the number of questions per exam page and prevent students from moving back to previous questions. This can help when students are testing at the same time and prevents them from splitting up the test to share answers.
  • Consider changing the assessment type. Possible options may include a paper, presentation document, presentation to the class via Zoom, etc.

Then you are in the right place! 

  • If you have already been using Examity and it is installed in your online courses, you can continue to use Examity. 
  • If your course is normally scheduled online but you are new to online proctoring, please reach out to Distance Education at online@apsu.edu for an Examity consultation. 
  • If you are temporarily teaching a face-to-face course in the online environment, you need to use Honorlock.  Examity has planned for a certain amount of volume for APSU based on last year’s volume plus growth and they are only able to service regularly online courses.
  • While the Coronavirus pandemic continues to cause untold impacts globally, you should be mindful of your online proctoring choices.  Consider Level 1 Automated Proctoring as an option.
  • Examity is experiencing high demand on the live proctoring option which impacts the availability of proctoring time slots.  Consider providing a longer exam window so that students have more scheduling options and encourage them to schedule as soon as possible.

Please use the resources on this page as needed to learn more about Examity and share information with your students.  Questions should be directed to Distance Education (online@apsu.edu, 931-221-6625) or APSU's Examity account manager, Evan Winter (ewinter@examity.com, 617-600-4462).  Any questions about Examity set up in D2L should be directed to Distance Education only.

Distance Education provides online proctoring options for APSU faculty and students as this functionality is widely used in the online teaching and learning arena to help improve academic integrity and identity verification.  Additionally, student use through this contract ensures they do not pay any additional costs for proctored exams.  At this time, APSU does not have a policy that requires the use of proctored exams in online courses.  Use of the tool is based solely on faculty preference and their determination of the best assessment type and necessary security level to determine individual student achievement of learning objectives.  If they choose to use online proctoring, faculty should also be aware that it may not be feasible for all students and/or create challenges for their students (some disability accommodations, lack of access, etc.) and be prepared to offer accommodations and alternatives.


Online proctoring should only be considered for higher stakes assessments such as midterms, finals, and larger module assessments.  Additionally, consider if the type of assessment warrants online proctoring.  For example, an essay test might not be appropriate for online proctoring while a multiple-choice test would benefit from the tool.  This will help achieve a balance between need, cost, and student success.  Please keep in mind that any additional technology in the online environment is another tool your students will need to learn and can create technical issues and frustration in an already stressful testing situation.


Regardless of online proctoring use, Distance Education encourages faculty to take measures with their quizzes/exams/tests that discourage academic misconduct.  These measures include:

  • Convert multiple-choice questions into long or short answer.
  • Create question pools that will pull a random set of questions for each student’s test.
  • Randomize the order of questions within a test.
  • Shorten the test time to limit the amount of time students would have to search for question answers.
  • Reduce the number of questions per exam page and prevent students from moving back to previous questions. This can help when students are testing at the same time and prevents them from splitting up the test to share answers.
  • Consider changing the assessment type. Possible options may include a paper, presentation document, presentation to the class via Zoom, etc.

Want to learn more about these options?  Email Distance Education at online@apsu.edu.

Watch this short faculty overview video to learn more about Examity.


Examity offers three levels of online proctoring that exhibit various levels of security and student support.  When faculty set up an exam in Examity, all the steps are the same regardless of the exam level.  Refer to the Examity Instructor Guide for step-by-step information on:

  • Examity proctoring levels,
  • Accessing Examity in D2L,
  • Creating an exam and setting exam rules,
  • Setting special accommodations for students, and
  • Reviewing students' exam status and flagged incidents.

The exam experience will be different for students for each exam level.  It is extremely important that faculty are aware of the differences and inform their students of what to expect for each exam.  Provide them as much information upfront as possible so they will know what to expect and can become comfortable with the process.


Please review the information below for exam level information, key points, and sample text you can provide to your students.  We also provided information for students on this page, see the "Student Resources" tab above. Please direct students to this web page for more information and/or add text/resources to your courses directly.

 5 Tips for Online Test-Taking Success
Take the stress out of exam day by sharing these tips with your students.

Automated proctoring begins with auto authentication, where students verify their identity by showing their ID, answering challenge questions, and entering a digital signature. Once authentication is complete, Examity software takes over to capture aberrant behavior during the exam.  Faculty will have access to the complete recording as well as any flags identified.


Students will experience an automated authentication process and an automated proctoring experiencing.  Level 1 Automated Proctoring is best used for low stakes assessments (e.g. chapter quiz).


Key Points

There are a couple key points to keep in mind when considering using Level 1 Automated Proctoring and this information should be shared with your students:

  • "Auto" is the key word here.  Students will never connect with a live proctor for authentication or for observation during proctoring.  There is no one actively connected with them should they experience any technical issues.  Students can absolutely receive support but they must contact Examity at 1-855-EXAMITY (1-855-392-6489)
  • Student identity verification is done through an automated system and will include a photo id, security questions, and a keystroke signature.  Students will not be asked to show a 360 degree view of their workstation.    
  • Because no live person is connected for support, the exam set up in Examity and sharing information with your students is extremely important (see "Sample Text" below).  Please also review the Students Using Examity tab.  Students will ask you questions and this website can help you address their concerns. 
  • An important field in Examity for automated proctoring is called "Link to access exam."  To learn how to complete this field, see "Link to Access Exam" below.
  • Students can only use Chrome web browser.  Automated proctoring requires a browser plug-in that only works on these web browsers.  They will not need to download software to their computer.
  • Students must disable their browser's pop-up blocker in order for the auto proctoring plug-in to work appropriately.  They can turn back on their pop-up blocker after submitting their exam.
  • Students must create their Examity profile before they can schedule an exam.  Because students will not connect with a live person, they can take an automated proctoring exam on demand.
  • You must protect your exam with a password in D2L.  If you feel your exam does not warrant the security to be locked, then it does not need to be proctored.  If you want students to be proctored, nothing will prevent them from taking the exam if you do not use a password in D2L.  You must enter the password in Examity to match your D2L set up.  Students will never see the exam password.  The software will enter the password for them. 
  • Faculty should access Examity in D2L to review identified session flags and student recordings if needed.  It is up to the faculty to decide if there were any instances of academic misconduct.  Examity is there to help you make an informed decision and provide evidence if needed.

Link to Access Exam

An important field in Examity is called "Link to access exam."  You can enter the web address for D2L (https://elearn.apsu.edu).  When students click the link to start their exam, they will be taken to the D2L homepage.  This has been confusing for some students because they expected to be taken directly to the exam.  At this point, they need to navigate to their exam in D2L.  Make sure you tell them to do this in your instructions. 


Alternatively, you can provide the "student link" directly to the exam.  You can not copy the ink from your instructor view; it will not work for students.  To make sure the link will work for your students, you must provide the student link.  Select your profile image and then "View as Student."  Navigate to the exam in student view.  Select the exam title from the Quiz List.  You should now be on the summary page that lists the Quiz Details.  Copy this url and paste it into the "Link to access exam" field in Examity.


Sample Text

It is likely that your students have never experienced online proctoring before.  New is often overwhelming and student test anxiety is already high.  It is important to include information about your exam level and what students can expect in your course syllabus, support resources, and when you introduce the exam.  Below is generic text that can be customized for your course.


"In [course name], you will use online proctoring for taking your exams.  Think of it as the online version of taking an exam in a classroom.  The biggest advantage of online proctoring is you can take the exam at a time you choose within the specified exam window in a private location of your choice.  Prior to online proctoring, students would have to come to campus on a set day/time or find a local proctor in their area!


The exams that will be proctored include [enter name(s) from D2L quiz list].  The proctoring level for these exams is Level 1 Automated Proctoring.  You will not connect with a live proctor during an automated proctoring exam.  Rather, you will follow the directions to auto authenticate your identify and, while taking your exam, your audio, video, and screen will be captured and later reviewed for inappropriate behaviors.  I will review flagged behaviors to determine if any actions are needed.  [This is a good place to refer your students to your academic misconduct policy]  Since this process is automated, should you experience any technical issues while taking an exam, you must contact Examity directly at 1-855-EXAMITY (1-855-392-6489)


Online proctoring will require the use of a computer, webcam with microphone (your computer may have one built-in), and an updated Chrome web browser (only use Chrome web browser).  Examity will need to install a browser plug-in so you must turn off your browser's pop-up blocker for automated proctoring.  You can turn it back on after submitting your exam.  Your internet speed must be at least 3 Mbps.  A wireless connection works but a wired connection is preferred.  Students experience less technical issues with a wired connection.  You will also need to take your exam in a quiet location where you can take the exam alone that does not contain any unapproved materials. 


To get started, select the "Examity Online Proctoring" link in D2L found [enter location of link within your D2L course].  You must set up your Examity student profile before you can schedule an exam.  You only have to create the profile once while an APSU student unless you want to make changes.  While creating a profile and during your proctoring session you will be asked to show an APSU student or government issued ID to verify your identity and create/use security questions and a biometric keystroke signature.  When you have completed your exam, you must submit the exam in D2L before disconnecting from Examity.  For a complete step-by-step guide on accessing Examity, setting up your profile, scheduling and rescheduling exams, and starting an exam, visit Distance Education's Examity website and select the Student Resources tab.


Contact me [list preferred contact methods] with any questions about your exam and requirements for using online proctoring.  You can contact Distance Education at online@apsu.edu or 931-221-6625 with any issues you have accessing Examity in D2L.  Contact Examity directly and immediately at 1-855-EXAMITY (1-855-392-6489) if you experience issues while taking your exam."


You should also consider providing students with links to the tool privacy and accessibility information.  See the links at the bottom of this page.

Record and review starts with live authentication. Once a student’s identity is confirmed, the test will be recorded from start to finish. Upon exam completion, a proctor will review the exam session in its entirety to ensure that no rules have been violated.  Faculty will have access to the complete recording as well as any flags identified.


Students will engage with a live proctor for identity verification, but the proctor disconnects after and the student has an automated proctoring experiencing.  Level 2 Record & Review Proctoring is best used for medium stakes assessments (e.g. module tests).


Key Points

There are a couple key points to keep in mind when considering using Level 2 Record & Review Proctoring and this information should be shared with your students:

  • This level uses live authentication by a proctor which improves the validity of the authentication process.  Additionally, since the student is connected with a proctor they can help with any initial technical issues.
  • After the proctor disconnects, the student is alone, not observed by a human.  Their exam session will be recorded and reviewed by a proctor after.  Faculty will still have access to the complete recording as well as any flags identified.
  • There is no one actively connected with the student during their exam should they experience any technical issues.  Students can absolutely receive support but they must contact Examity at 1-855-EXAMITY (1-855-392-6489)
  • Students can only use Chrome web browser
  • Students must create their Examity profile and schedule their exam at least 24 hours in advance.  They only have to create their profile once while an APSU student unless they want to make changes.
  • You must protect your exam with a password in D2L.  If you feel your exam does not warrant the security to be locked, then it does not need to be proctored.  If you want students to be proctored, nothing will prevent them from taking the exam if you do not use a password in D2L.  You must enter the password in Examity to match your D2L set up.  Students will never see the exam password.  The proctor will enter the password for them. 
  • Faculty should access Examity in D2L to review identified session flags and student recordings if needed.  It is up to the faculty to decide if there were any instances of academic misconduct.  Examity is there to help you make an informed decision and provide evidence if needed.
  • Communicating with your students is extremely important for successful proctored exams.  See "Sample Text" below.  Please also review the Students Using Examity tab.  Students will ask you questions and this website can help you address their concerns.


Sample Text

It is likely that your students have never experienced online proctoring before.  New is often overwhelming and student test anxiety is already high.  It is important to include information about your exam level and what students can expect in your course syllabus, support resources, and when you introduce the exam.  Below is generic text that can be customized for your course.


"In [course name], you will use online proctoring for taking your exams.  Think of it as the online version of taking an exam in a classroom.  The biggest advantage of online proctoring is you can take the exam at a time you choose within the specified exam window in a private location of your choice.  Prior to online proctoring, students would have to come to campus on a set day/time or find a local proctor in their area!


The exams that will be proctored include [enter name(s) from D2L quiz list].  The proctoring level for these exams is Level 2 Record & Review Proctoring.  You will connect with a live proctor to verify your identity.  You will not be observed while taking your exam; instead, your audio, video, and screen will be captured and later reviewed for inappropriate behaviors.  I will review flagged behaviors to determine if any actions are needed.  [This is a good place to refer your students to your academic misconduct policy]  While connected with the proctor for identify verification, ask them any questions you may have about the proctoring process.  Once you begin your exam, you must contact Examity directly at 1-855-EXAMITY (1-855-392-6489) should you experience any technical issues while taking an exam. 


Online proctoring will require the use of a computer, webcam with microphone (your computer may have one built-in), and an updated Chrome web browser (only use Chrome web browser).  Your internet speed must be at least 3 Mbps.  A wireless connection works but a wired connection is preferred.  Students experience less technical issues with a wired connection.  You will also need to take your exam in a quiet location where you can take the exam alone that does not contain any unapproved materials.  The exam space could be a room in your/family/friend home, office, private study room, etc.  You will be asked to show a 360 degree view of your workspace.  Please understand the proctor does not know the content of your exam so they may ask you to remove or cover up items.


To get started, select the "Examity Online Proctoring" link in D2L found [enter location of link within your D2L course].  You must set up your Examity student profile and schedule your exam at least 24 hours in advance.  The number of available proctors per time slot is limited so the earlier you schedule the better.  Your Examity profile must be set up before you can schedule your exam.  You only have to create the profile once while an APSU student unless you want to make changes.  While creating a profile and during your proctoring session you will be asked to show an APSU student or government issued ID to verify your identity and create/use security questions and a biometric keystroke signature.  When you have completed your exam, you must submit the exam in D2L before disconnecting from Examity.  For a complete step-by-step guide on accessing Examity, setting up your profile, scheduling and rescheduling exams, and starting an exam, visit Distance Education's Examity website and select the Student Resources tab.


Contact me [list preferred contact methods] with any questions about your exam and requirements for using online proctoring.  You can contact Distance Education at online@apsu.edu or 931-221-6625 with any issues you have accessing Examity in D2L.  Contact Examity directly and immediately at 1-855-EXAMITY (1-855-392-6489) if you experience issues while taking your exam."


You should also consider providing students with links to the tool privacy and accessibility information.  See the links at the bottom of this page.

Live proctoring starts with live authentication. After a student's identity is confirmed, the proctor will monitor the test-taker's surroundings and entire desktop throughout the exam. Considered the most secure approach to online proctoring, an advantage to this level is that the proctor may comment or troubleshoot with the student in real time during the exam.  Faculty will have access to the complete recording as well as any flags identified.


Students will interact with a live proctor for identity verification and be observed by a live proctor during their exam.  The student to proctor ratio is 3:1 which is much better than testing in a testing center or classroom.  Level 3 Live Proctoring is best used for high stakes assessments (e.g. midterms and finals).


Key Points

There are a couple key points to keep in mind when considering using Level 3 Live Proctoring and this information should be shared with your students:

  • This level uses live authentication and exam observation by a proctor which improves the validity of the authentication process, active observations, and support for the student.  Should students experience any technical issues, they can talk directly to their proctor.  If they are disconnected from the exam session, students must contact Examity at 1-855-EXAMITY (1-855-392-6489)
  • Students can only use Chrome web browser
  • Students must create their Examity profile and schedule their exam at least 24 hours in advance.  They only have to create their profile once while an APSU student unless they want to make changes.
  • You must protect your exam with a password in D2L.  If you feel your exam does not warrant the security to be locked, then it does not need to be proctored.  If you want students to be proctored, nothing will prevent them from taking the exam if you do not use a password in D2L.  You must enter the password in Examity to match your D2L set up.  Students will never see the exam password.  The proctor will enter the password for them. 
  • Faculty should access Examity in D2L to review identified session flags and student recordings if needed.  It is up to the faculty to decide if there were any instances of academic misconduct.  Examity is there to help you make an informed decision and provide evidence if needed.
  • Communicating with your students is extremely important for successful proctored exams.  See "Sample Text" below.  Please also review the Students Using Examity tab.  Students will ask you questions and this website can help you address their concerns.


Sample Text

It is likely that your students have never experienced online proctoring before.  New is often overwhelming and student test anxiety is already high.  It is important to include information about your exam level and what students can expect in your course syllabus, support resources, and when you introduce the exam.  Below is generic text that can be customized for your course.


"In [course name], you will use online proctoring for taking your exams.  Think of it as the online version of taking an exam in a classroom.  The biggest advantage of online proctoring is you can take the exam at a time you choose within the specified exam window in a private location of your choice.  Prior to online proctoring, students would have to come to campus on a set day/time or find a local proctor in their area!


The exams that will be proctored include [enter name(s) from D2L quiz list].  The proctoring level for these exams is Level 3 Live Proctoring.  You will connect with a live proctor to verify your identity and for observation while testing.  Additionally, your audio, video, and screen will be recorded for my review.  Inappropriate test-taking behaviors flagged by the proctor will be reviewed by me to determine if any actions are needed.  [This is a good place to refer your students to your academic misconduct policy]  Ask your proctor any questions you have about the proctoring process and for help if you run into any technical issues.  If you are disconnected from your exam session, you must contact Examity directly at 1-855-EXAMITY (1-855-392-6489) for assistance. 


Online proctoring will require the use of a computer, webcam with microphone (your computer may have one built-in), and an updated Chrome web browser (only use Chrome web browser).  Your internet speed must be at least 3 Mbps.  A wireless connection works but a wired connection is preferred.  Students experience less technical issues with a wired connection.  You will also need to take your exam in a quiet location where you can take the exam alone that does not contain any unapproved materials.  The exam space could be a room in your/family/friend home, office, private study room, etc.  You will be asked to show a 360 degree view of your workspace.  Please understand the proctor does not know the content of your exam so they may ask you to remove or cover up items.


To get started, select the "Examity Online Proctoring" link in D2L found [enter location of link within your D2L course].  You must set up your Examity student profile and schedule your exam at least 24 hours in advance.  The number of available proctors per time slot is limited so the earlier you schedule the better.  Your Examity profile must be set up before you can schedule your exam.  You only have to create the profile once while an APSU student unless you want to make changes.  While creating a profile and during your proctoring session you will be asked to show an APSU student or government issued ID to verify your identity and create/use security questions and a biometric keystroke signature.  When you have completed your exam, you must submit the exam in D2L before disconnecting from the proctor/Examity.  For a complete step-by-step guide on accessing Examity, setting up your profile, scheduling and rescheduling exams, and starting an exam, visit Distance Education's Examity website and select the Student Resources tab.


Contact me [list preferred contact methods] with any questions about your exam and requirements for using online proctoring.  You can contact Distance Education at online@apsu.edu or 931-221-6625 with any issues you have accessing Examity in D2L.  Contact Examity directly and immediately at 1-855-EXAMITY (1-855-392-6489) if you experience issues while taking your exam."


You should also consider providing students with links to the tool privacy and accessibility information.  See the links at the bottom of this page.

Examity’s proctoring team is comprised of strong communicators, technical troubleshooters and well-focused college professionals. Each Examity proctor has gone through intensive training and been interviewed by a member of their senior management team.


Examity wants you to know about their proctors:


“Our proctors are considered best-in-class. They are college educated and come to Examity with years of technical support accomplishments.


Our proctoring team’s skills are sharpened during our 8-week intensive training program. Instruction focuses on Examity software, troubleshooting, privacy and the identification of suspicious behavior. The final 60 hours of training include situational analysis and role-playing.


Proctor service is built around distinct time zones, ensuring that testers have comprehensive availability, 24 hours per day, 365 days per year, including weekends and holidays.”

On the Edit Exam screen you will be able to customize your exam including rules and leave special directions/notes to the proctor and/or student.  This enables you to customize the test experience just like you would in the classroom.  For example, instructors can determine the length of the exam, and create specific rules for what a test-taker can and cannot have with them during the test. The page also enables instructors to select the security level and indicate unique accommodations, such as extended time allowances for specific test-takers.  In the image below, you can see the rules section of the Edit Exam screen in Examity.

example screen from Examity of entering exam rules into the system

Examity provides real-time updates. As a student goes through the proctoring process, the system is updated automatically. Instructors can check whether the test-taker has scheduled the test, whether the proctor has submitted comments, and if the test has passed the audit stage. 99% of are audited and available for instructors within 48 hours.

  • Green flags signify that everything went well with an exam. That means that authentication was verified, and no exam violations occurred. Two green flags on an exam are ideal. 
  • Yellow flags indicate that a rule has technically been broken, but cheating has not necessarily taken place. 
  • Red flags indicate clear cheating behavior. 
  • Blue flags indicate that a technical issue occurred during the testing session.

As a reminder, Examity provides information for you to make decisions about academic integrity in your classroom.  It is ultimately up to the instructor to decide if there has been academic misconduct and determine next steps.

 

Has your instructor asked you to use Examity online proctoring? 

You are in the right place!  Please review these resources.


Think of online proctoring as the online version of taking an exam in a classroom.  The biggest advantage of online proctoring is you can take the exam at a time you choose within the specified exam window in a private location of your choice.  Prior to online proctoring, students would have to come to campus on a set day/time or find a local proctor in their area!


Not all courses require proctored exams or use the same exam level.  Refer to your course syllabus, course content in D2L, or contact your instructor to determine if you will need to use online proctoring and for which exam level.  More information about each exam level and step-by-step guides are below.

Automated proctoring begins with auto authentication, where you follow prompts to verify your identity by showing a photo ID, answering challenge questions, and entering a digital signature. Once authentication is complete, Examity software takes over to capture aberrant behavior during your exam.  Faculty will have access to the complete recording of your exam session as well as any flags identified.


Refer to the Level 1 Automated Proctoring Student Guide for a complete step-by-step guide on accessing Examity, setting up your profile, scheduling and rescheduling exams, and starting an exam.  If you run into trouble, check out this Level 1 Automated Proctoring Troubleshooting Guide.  Remember: if you ever need assistance while taking an exam, reach out to Examity directly and immediately.


Automated Proctoring Test-Taker Resource Center


Watch this video to see the student view of scheduling and taking an automated proctoring exam.


Key Points

There are a couple key points to keep in mind when taking a Level 1 Automated Proctoring exam:

  • "Auto" is the key word here.  You will never connect with a live proctor for authentication or for observation.  There is no one actively connected with you should you experience any technical issues.  You can absolutely receive support but you must contact Examity at 1-855-EXAMITY (1-855-392-6489)
  • Only use Chrome web browser.  Automated proctoring requires a browser plug-in that only works on these web browsers.  You will not need to download software to your computer.
  • You must disable the browser's pop-up blocker in order for the auto proctoring plug-in to work appropriately.  You can turn the pop-up blocker back on after submitting your exam.
  • Because you will not connect with a live person, you can take an automated proctoring exam on demand within the exam window set by the instructor.


Preparing for your Exam

Review the Level 1 Automated Proctoring Student Guide so that you know more about what to expect and how to take your exam.


Automated Proctoring Test-Taker Resource Center


Examity is accessed through your course in D2L.  Instructors choose where to place the link for their students.  You will first need to create an Examity profile.  This is only done once, you do not need to do this for each course.  Please allow 15-30 minutes to complete your profile.  While creating a profile and during your proctoring session you will be asked to show an APSU student or government issued ID to verify your identity and use security questions and a biometric keystroke signature.  Review the Level 1 Automated Proctoring Student Guide and follow along with it to set up your Examity profile and schedule your exam. 


Run the Examity computer readiness check (opens new window) on whichever computer you will use to take your exam.  This will help ensure your computer is properly configured for online proctoring so that you can address any issues in advance.  Requirements include a working and updated:

  • Computer operating system (Windows or Mac OS),
  • Webcam and microphone (if not included or working on the computer),
  • Updated Chrome web browser, and
  • Internet connection with at least 3 Mbps (wired connection preferred).

A wireless connection works but a wired connection is preferred.  Students experience less technical issues with a wired connection. 


Identify a place where you can take your exam.  You will also need to take your exam in a quiet location where you can take the exam alone that does not contain any unapproved materials.  The exam space could be a room in your/family/friend home, office, private study room, etc. 


Taking your Exam

Run the Examity computer readiness check (opens new window) on whichever computer you will use to take your exam.  You may have already done this as part of preparing for your exam, but your computer or web browser may have gone through updates.  It is always best to double check!


Select the "Examity Online Proctoring" link in your D2L course.  Your instructor determines where the link will be placed within the course.  When you are ready, select "Start Exam" and follow the prompts.  Examity will need to install a browser plug-in so you must turn off your browser's pop-up blocker for automated proctoring.  You can turn it back on after submitting your exam.   The system will lead you through the automated authentication process to verify your identity.  You will be asked to show the APSU student or government issued ID used when you created your profile, enter your security questions and biometric keystroke signature.  After selecting "Begin Exam," you will either be taken to the D2L homepage or directly to your exam.  If you are on the D2L homepage, simply access your course and find the exam.  When you have completed your exam, you must submit the exam in D2L before disconnecting from Examity


Refer to the Level 1 Automated Proctoring Student Guide for a complete step-by-step guide.  If you run into trouble, check out this Level 1 Automated Proctoring Troubleshooting Guide.  Remember: if you ever need assistance while taking an exam, reach out to Examity directly and immediately.



Support

  • Contact your instructor with any questions about your exam and requirements for using online proctoring especially if you have any circumstances that could affect your ability to use online proctoring. 
  • Contact Examity directly and immediately at 1-855-EXAMITY (1-855-392-6489) if you experience issues while taking your exam.
  • You can contact Distance Education at online@apsu.edu or 931-221-6625 with any issues you have accessing Examity in D2L. 

Record and review starts with live authentication by a proctor to verify your identity.  After, your testing session will be recorded from start to finish. Upon exam completion, a proctor will review the recording in its entirety to ensure that no rules have been violated.  Faculty will have access to the complete recording as well as any flags identified.


Refer to the Level 2 Record & Review Proctoring Student Guide for a complete step-by-step guide on accessing Examity, setting up your profile, scheduling and rescheduling exams, and starting an exam.


Key Points

There are a couple key points to keep in mind when taking a Level 2 Record & Review proctored exam:

  • This level uses live authentication by a proctor which improves the validity of the authentication process.  Additionally, since you are connected with a proctor you can ask them any initial technical questions you may have before they disconnect.
  • After the proctor disconnects, there is no one actively connected with you should you experience any technical issues.  You can absolutely receive support but you must contact Examity at 1-855-EXAMITY (1-855-392-6489).
  • Only use Chrome web browser.
  • You must create your Examity profile and schedule your exam at least 24 hours in advance.  You only have to create the profile once while an APSU student unless you want to make changes.  


Preparing for your Exam

Review the Level 2 Record & Review Proctoring Student Guide so that you know more about what to expect and how to take your exam.


Examity is accessed through your course in D2L.  Instructors choose where to place the link for their students.  You will first need to create an Examity profile.  This is only done once, you do not need to do this for each course.  Please allow 15-30 minutes to complete your profile.  You must set up your profile and schedule your exam at least 24 hours in advance.  The number of available proctors per time slot is limited so the earlier you schedule the better.  While creating a profile and during your proctoring session you will be asked to show an APSU student or government issued ID to verify your identity and use security questions and a biometric keystroke signature.  Review the Level 2 Record & Review Proctoring Student Guide and follow along with it to set up your Examity profile and schedule your exam. 


Run the Examity computer readiness check (opens new window) on whichever computer you will use to take your exam.  This will help ensure your computer is properly configured for online proctoring so that you can address any issues in advance.  Requirements include a working and updated:

  • Computer operating system (Windows or Mac OS),
  • Webcam and microphone (if not included or working on the computer),
  • Updated Chrome web browser, and
  • Internet connection with at least 3 Mbps (wired connection preferred).

A wireless connection works but a wired connection is preferred.  Students experience less technical issues with a wired connection. 


Identify a place where you can take your exam.  You will also need to take your exam in a quiet location where you can take the exam alone that does not contain any unapproved materials.  The exam space could be a room in your/family/friend home, office, private study room, etc.  You will be asked to show a 360 degree view of your workspace. 


Taking your Exam

Run the Examity computer readiness check (opens new window) on whichever computer you will use to take your exam.  You may have already done this as part of preparing for your exam, but your computer or web browser may have gone through updates.  It is always best to double check!


Select the "Examity Online Proctoring" link in your D2L course.  Your instructor determines where the link will be placed within the course.  When you are ready, select "Start Exam" and follow the prompts.  You will be asked to show the APSU student or government issued ID used when you created your profile, enter your security questions and biometric keystroke signature.  You will also be asked to show a 360 degree view of your workspace.  Please understand the proctor does not know the content of your exam so they may ask you to remove or cover up items.  You will not be observed while taking your exam; instead, your audio, video, and screen will be captured and later reviewed for inappropriate behaviors.  When you have completed your exam, you must submit the exam in D2L before disconnecting from Examity


Refer to the Level 2 Record & Review Proctoring Student Guide for a complete step-by-step guide.

 


Support

  • Contact your instructor with any questions about your exam and requirements for using online proctoring especially if you have any circumstances that could affect your ability to use online proctoring. 
  • Contact Examity directly and immediately at 1-855-EXAMITY (1-855-392-6489) if you experience issues while taking your exam.
  • You can contact Distance Education at online@apsu.edu or 931-221-6625 with any issues you have accessing Examity in D2L. 

Live proctoring starts with live authentication to verify your identity.  After, the proctor will monitor your surroundings and entire desktop throughout your exam session.  An advantage to this level of proctoring is that the proctor is always connected and available for support.  Faculty will have access to the complete recording as well as any flags identified.


Refer to the following guides for complete steps on accessing Examity, setting up your profile, scheduling and rescheduling exams, and starting an exam.

Watch this video for a quick tutorial of Level 3 Live Proctoring.


Key Points

There are a couple key points to keep in mind when taking a Level 3 Live Proctoring exam:

  • You are always connected with a proctor.  Should you experience any technical issues, they can assist you.  If you are disconnected from the exam session, you must contact Examity at 1-855-EXAMITY (1-855-392-6489)
  • Only use Chrome web browser.
  • You must create your Examity profile and schedule your exam at least 24 hours in advance.  You only have to create the profile once while an APSU student unless you want to make changes.  


Preparing for your Exam

Review the Level 3 Live Proctoring Student Guide so that you know more about what to expect and how to take your exam.


Examity is accessed through your course in D2L.  Instructors choose where to place the link for their students.  You will first need to create an Examity profile.  This is only done once, you do not need to do this for each course.  Please allow 15-30 minutes to complete your profile.  You must set up your profile and schedule your exam at least 24 hours in advance.  The number of available proctors per time slot is limited so the earlier you schedule the better.  While creating a profile and during your proctoring session you will be asked to show an APSU student or government issued ID to verify your identity and use security questions and a biometric keystroke signature.  Review the Level 3 Live Proctoring Student Guide and follow along with it to set up your Examity profile and schedule your exam. 


Run the Examity computer readiness check (opens new window) on whichever computer you will use to take your exam.  This will help ensure your computer is properly configured for online proctoring so that you can address any issues in advance.  Requirements include a working and updated:

  • Computer operating system (Windows or Mac OS),
  • Webcam and microphone (if not included or working on the computer),
  • Updated Chrome web browser, and
  • Internet connection with at least 3 Mbps (wired connection preferred).

A wireless connection works but a wired connection is preferred.  Students experience less technical issues with a wired connection. 


Identify a place where you can take your exam.  You will also need to take your exam in a quiet location where you can take the exam alone that does not contain any unapproved materials.  The exam space could be a room in your/family/friend home, office, private study room, etc.  You will be asked to show a 360 degree view of your workspace. 


Taking your Exam

Run the Examity computer readiness check (opens new window) on whichever computer you will use to take your exam.  You may have already done this as part of preparing for your exam, but your computer or web browser may have gone through updates.  It is always best to double check!


Select the "Examity Online Proctoring" link in your D2L course.  Your instructor determines where the link will be placed within the course.  When you are ready, select "Start Exam" and follow the prompts.  You will be asked to show the APSU student or government issued ID used when you created your profile, enter your security questions and biometric keystroke signature.  You will also be asked to show a 360 degree view of your workspace.  Please understand the proctor does not know the content of your exam so they may ask you to remove or cover up items.  You will then be observed while taking your exam and your audio, video, and screen will be captured.  When you have completed your exam, you must submit the exam in D2L before disconnecting from the proctor


Refer to the Level 3 Live Proctoring Student Guide for a complete step-by-step guide.

 

 

Support

  • Contact your instructor with any questions about your exam and requirements for using online proctoring especially if you have any circumstances that could affect your ability to use online proctoring. 
  • Contact Examity directly and immediately at 1-855-EXAMITY (1-855-392-6489) if you experience issues while taking your exam.
  • You can contact Distance Education at online@apsu.edu or 931-221-6625 with any issues you have accessing Examity in D2L.

Examity’s proctoring team is comprised of strong communicators, technical troubleshooters and well-focused college professionals. Each Examity proctor has gone through intensive training and been interviewed by a member of their senior management team.


Examity wants you to know about their proctors:


“Our proctors are considered best-in-class. They are college educated and come to Examity with years of technical support accomplishments.


Our proctoring team’s skills are sharpened during our 8-week intensive training program. Instruction focuses on Examity software, troubleshooting, privacy and the identification of suspicious behavior. The final 60 hours of training include situational analysis and role-playing.


Proctor service is built around distinct time zones, ensuring that testers have comprehensive availability, 24 hours per day, 365 days per year, including weekends and holidays.”

The first step is to access Examity in your course.  Instructors choose where to put the link so it may be different from course to course.  Look for it in its own module titled Examity or maybe within the module that contains information about your test(s).  Next and at least 24 hours in advance, you need to set up your profile.  You only need to do this once so if you set it up for a previous course or exam, you are all set to get started.  The profile should take you less than five minutes to complete.  Then, you can schedule your exam. 

Log into D2L, select your course, and find the link for Examity.  Instructors choose where to put the link so it may be different from course to course.  Look for it in its own module titled Examity or maybe within the module that contains information about your test(s).  Once in Examity, select the My Profile button then complete the form to create your profile.  If you are aware that your course is using Examity and you are unable to create a profile, please contact Distance Education Support at (931) 221-6625 or online@apsu.edu for assistance.

Examity imposes a one-hour buffer on the exam closing time.  You may choose any available start time you wish (within the exam window set by the instructor) as long as there is a one-hour buffer between the time the exam would end if you used all the time allotted to you and the time the exam window closes.  Here are two examples:

  • If your exam window closes at 10:00pm and your exam time limit is 3-hours, then you will have to choose an exam time prior to 6:00pm. The 4-hour difference includes enough time to complete the 3-hour exam and the one-hour buffer required by Examity. 
  • If your exam window closes at 12:00pm and your exam time limit is 2-hours, then you will have to choose an exam time prior to 9:00am. The 3-hour difference includes enough time to complete the 2-hour exam and the one-hour buffer required by Examity. 

The one-hour buffer is essential to protect students if there were any technical difficulties since the exam in D2L will close at its set time regardless.

You may have “On-Demand Scheduling” turned ON inadvertently.  You need to turn off “On-Demand Scheduling.”  To do so, locate the “On-Demand Scheduling” button on the Schedule/Reschedule Exam screen and click it into the OFF position. 


Students SHOULD schedule more than 24 hours in advance for Level 2 Record and Review and Level 3 Live Proctoring exams.  These exams that are scheduled less than 24 hours in advance incur additional fees onto the University’s account.  Level 1 Automated Exams can be taken on demand as a live proctor is not needed. 


Examity schedule an exam screen with on demand scheduling option circled in the upper right hand corener

Run the Examity computer readiness check (opens new window) on whichever computer you will use to take your exam.  This will help ensure your computer is properly configured for online proctoring so that you can address any issues in advance. 


Requirements include a working and updated:

  • Desktop or laptop computer - tablets, Chromebooks, and cell phones do not meet this requirement
  • A working built-in or external webcam and microphone
  • Updated Chrome web browser
  • Internet connection - at least 3 Mbps download/upload speed; A wireless connection works but a wired connection is preferred because students experience less technical issues with a wired connection

Here is what to do BEFORE you start the exam sign in process:


Generally, if the ‘Begin Exam’ button does not become enabled for Mac users, it is often because the ‘Screen Recording’ permissions must be manually set for Chrome browsers in a Mac computer with Catalina.

  • Here is how to check that Google Chrome will allow screen recording.
    1. Go to the macOS System Preferences (from the Dock), open Security & Privacy, and look to see if Google Chrome screen recording enabled.
    2. Quit Google Chrome, making sure ALL Google Chrome windows have been closed, and then choose ‘Quit Now’ or click the “x” at the top right of your browser screen to close it.
    3. A complete shutdown and restart of Google Chrome is required for the settings to take effect. (This is why you want to do this BEFORE you start the exam process)

Recall that Examity installs an extension on your Chrome browser each time you log in to take an exam. Examity automatically deletes this extension when your exam is done. So the extension must be installed every time you take an exam with Examity.


This is what you do AFTER you log in to Examity and the extension has been installed.

  1. Allow Camera and Microphone. In Chrome, click on the three stacked dots at the top right of your browser window to get the dropdown menu and navigate to Settings, then Privacy & Security. Look for 'Site Settings' under 'Camera and Microphone' to make sure Examity is allowed access to both the camera and the microphone.
Within Google Chrome navigate to 'Settings', open 'Privacy & Security', and clear the browsing history for the last 7 days.

No. The approximate five-minute authentication process does not cut into your exam time. The timer on your exam does not start until you have begun the exam.

Examity offers technical support all day, every day. If something goes wrong either before or during an exam, test-takers can connect with their support team by phone, email, or live chat

Distance Education provides this tool and can be contacted about the tool in general and the integration in D2L.

If faculty or students are experiencing an issue with Examity, especially while taking a proctored exam, contact Examity immediately at 1-855-EXAMITY (1-855-392-6489).  Email support is also available at support@examity.com but not recommended for immediate assistance.

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